Scheduling Your Appointment

Once your application questions are completed, you will schedule your exam appointment. Individuals are scheduled for examination appointments on a first-come, first-served basis. It is ill-advised to wait until the last moment to attempt to schedule an appointment. Appointments may be scheduled a minimum of one (1) business day in advance and up to a maximum of six (6) months in advance. Unscheduled candidates (walk-ins) will not be admitted to testing centers.

Testing Centers

Testing centers have been selected to provide accessibility to the most candidates in all states and major metropolitan areas. A complete listing of testing centers, including addresses and driving directions, may be found on Pearson VUE's website located at www.pearsonvue.com/nscp. Candidates may also take a virtual tour of a Pearson Professional Center at www.pearsonvue.com/ppc/.

Confirmation Letter

After submitting all required portions of the application, scheduling the exam appointment, and submitting the appropriate fee, Pearson VUE will send the candidate a confirmation letter. This letter will include the date of the scheduled exam appointment, directions to the test center and applicable policies and procedures. Directions to the testing center may also be accessed at www.pearsonvue.com.

No-Show / Tardy Policy

Candidates who fail to appear for the examination (no-show) or arrive at the testing center more than 15 minutes late for their appointment will not be permitted to test. A complete application and examination fee are required to reapply for the examination.

In the event of a personal emergency, a candidate may request consideration to reschedule the examination without paying an additional fee by contacting NSCP in writing within 30 days of the scheduled appointment. A description of the emergency and supporting documentation must be submitted with the request. Rescheduling without an additional fee will be considered on a case-by-case basis.

Reschedule Policy

Candidates requesting to reschedule their CSCP testing appointment are required to pay a $50 administrative fee at the time the exam is rescheduled. Candidates must reschedule their exam appointment by going to the Pearson VUE website, www.pearsonvue.com/nscp/, or contacting the toll-free number, 888.269.2219. This reschedule transaction must be completed at least one (1) business day prior to the candidates scheduled appointment.

Candidates who wish to reschedule their CSCP testing appointment but fail to contact Pearson VUE at least one (1) business day prior to the scheduled appointment will forfeit their application fee if they fail to appear for their scheduled appointment. A complete application and examination fee are required to reapply.

Cancellation Policy

Candidates requesting to cancel their CSCP testing appointment and withdraw their application are required to pay a $95 administrative fee at the time the exam is cancelled. Candidates must cancel their exam appointment by going to the Pearson VUE website, www.pearsonvue.com/nscp/, or contacting the toll-free number, 888.269.2219. This cancellation transaction must be completed at least one (1) business day prior to the candidates scheduled appointment.

Candidates who wish to cancel their CSCP testing appointment but fail to contact Pearson VUE at least one (1) business day prior to the scheduled appointment will forfeit their application fee if they fail to appear for their scheduled appointment.

Note: Cancellation of your CSCP application and testing appointment will deactivate your CSCP Curriculum account.

Name Changes

If you change your name prior to your testing appointment, you should immediately notify Pearson VUE to ensure proper identification for admittance to the test center.

Special Testing Accommodations

NSCP and Pearson VUE comply with the Americans with Disabilities Act (ADA) and will provide reasonable accommodations if you have a disability covered by this Act. The information you provide, and any documentation regarding your disability and special accommodation, will be treated with strict confidentiality and will not be shared with any source, without your express written permission, except for NSCP and Pearson VUE. If you require special accommodations, please complete Form A and Form B in this handbook before scheduling your exam. Both Form A and B must be completed and submitted to NSCP via fax or US mail. Arrangements for special accommodations may take up to 45 days to coordinate.